Frequently Asked Questions

We offer a free, no-obligation revenue analysis so you can see what your property could earn under professional management before you commit to anything.

Most properties can be fully onboarded and listed within a few weeks, depending on photography, licensing, and any setup work the property needs.

Yes. Florida requires a vacation rental license from the DBPR, and most cities and counties add their own registration, business tax receipt, and tourist tax filings. We handle licensing and compliance during onboarding so nothing falls through the cracks.

Yes. Every cabin needs the right permit, an annual fire and life-safety inspection, and monthly tax filings. The permit depends on where the property sits: Gatlinburg requires a Tourist Residency Permit plus city and county business licenses, Pigeon Forge and Sevierville each require a city permit and business license, and unincorporated Sevier County (including much of Wears Valley) requires a Short-Term Rental Unit permit. Zoning also matters in Gatlinburg. We help owners confirm the requirements for their address and stay compliant.

We can help coordinate the switch, including timing the transition around existing bookings so you don't lose revenue in the handoff.

Our management fee is all-inclusive, so there are no surprise line items — what you see is what you pay. Management starts at 10%, and pricing is customizable based on your property and goals.

Everything needed to run your rental successfully: dynamic pricing, guest communication, professional cleaning, maintenance coordination, and owner reporting — all handled end-to-end.

No. Transparent pricing is one of our core commitments — the fee we quote is the fee you pay.

We use dynamic, data-driven pricing that adjusts to demand, seasonality, and local events — so you capture peak revenue without pricing yourself out of bookings.

Owners receive regular payouts along with clear reporting that breaks down revenue, expenses, and occupancy for their property.

Not at all. Our service is fully customizable, so you decide how hands-on or hands-off you want to be. Most owners choose hands-off because they trust the results.

Yes. We build your personal use dates into the booking calendar so your rental income and your own vacation time work together.

You get direct access to a real team — not a call center or a ticket queue. Questions get answered by people who actually know your property.

Our team responds quickly to maintenance needs, with clear approval thresholds so small issues get resolved fast and larger repairs are always communicated with you first.

Emergencies are handled immediately by our operations team, with established spending authority so urgent issues — like a broken AC in July — don't sit waiting on approval.

You'll get regular performance reporting plus direct access to your team any time something comes up — you're never left wondering how your property is doing.

Every guest goes through a vetting process before booking, and every stay is backed by our team handling communication, check-in support, and any issues that come up in real time.

We list across major booking platforms to maximize visibility and reach the widest pool of qualified guests.

We actively manage guest reviews and respond professionally, since reviews directly affect your property's ranking and booking performance.

Our team documents and manages any damage issues, working through the appropriate channels to protect your property and your investment.

We have boots-on-the-ground teams in every market we serve. You're working with people who know your specific area — not a call center reading from a national script.

We currently operate in seven main markets: Kissimmee, Davenport, Sarasota, Bradenton, Tampa, Clearwater, and Gatlinburg. That gives owners local expertise no matter where their property is.

We manage 100+ properties across our seven markets, with a team structure built to scale without losing the local, hands-on feel.

Both. Our service is fully customizable, so whether you own one vacation home or a growing portfolio, the management approach scales to fit.

We evaluate your property's location, condition, and local market during the free revenue analysis to give you a realistic picture of its earning potential before you decide anything.