Is maintenance included or billed separately?

The maintenance service is included in both the On-Site Only and Full Service plans. Parts and specialist vendor work are passed through at cost on your monthly statement.

Do you charge call-out fees or mark up repairs?

No. There is no call-out charge for a visit and no percentage added to parts or vendor invoices. You pay what the repair actually cost.

How fast do you respond?

Same day for issues reported by guests or cleaners, with 24-hour coverage for anything urgent such as air conditioning, plumbing or lockouts.

Edge's in-house maintenance team handles day-to-day repairs. Specialized trades such as HVAC, plumbing, electrical, pool and appliance repair go to preferred vendors we have vetted and worked with for years.

Do you handle pools and hot tubs?

Yes. Pool and hot tub service is coordinated with specialist partners, and our team checks pool decks and equipment as part of turnover inspections.

What happens after hours or on weekends?

Guests can reach a real person around the clock. Urgent issues are worked immediately, and anything that can safely wait is scheduled for the next morning rather than left in a queue.

Will I know what was done to my home?

Yes. Every work order, part and vendor invoice is itemized on your monthly statement, and your local manager keeps you informed on anything significant.

Which areas do you cover?

Kissimmee, Davenport, Sarasota, Bradenton, Tampa, Clearwater and St. Petersburg in Florida, and Gatlinburg and the Smoky Mountains in Tennessee.

Airbnb Maintenance With Same-Day Response

An in-house maintenance team, 24-hour coverage and vetted vendors for specialized work, with no markups on parts or labor and no call-out charges. Included with every Edge management plan.

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How We Keep Your Home Guest-Ready

Problems get fixed in hours, not at the end of the week.

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In-House Technicians

Edge employs its own maintenance team rather than dispatching strangers, so the people fixing your home already know it.

Vetted Specialist Vendors

For HVAC, plumbing, electrical, pool and appliance work that needs a specialist, we use preferred vendors we have worked with for years, with no markup from Edge.

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Same-Day Response

Issues reported by guests or cleaners are handled the same day, often before the guest knows anything was wrong.

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Caught Early

Cleaners inspect the home after every turnover and flag wear before it becomes a repair, so small fixes stay small.

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24-Hour Coverage

A/C out at 11 p.m. or a lockout at 2 a.m.: guests reach a real person around the clock and the problem gets worked, not queued until morning.

No Markups, No Call-Out Charges

Maintenance is included in both management plans. You pay for parts and specialist work at cost, and nothing for the visit.

On-Site Only is 10% and covers the local team, cleanings, inspections, maintenance and property care for owners who handle their own bookings.

Full Service starts at 18% and adds guest communication, dynamic pricing, listing optimization and owner reporting.

Parts and specialist vendor invoices are passed through at cost and itemized on your monthly statement. There is no charge for the visit itself and no percentage added to any repair.

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Why Fast Maintenance Pays

The cost of a slow fix is never just the repair.

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Fewer Refunds

A problem solved in hours rarely turns into a refund request. One left until Monday almost always does.

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Pools, Hot Tubs and Seasons

Pool and hot tub service is coordinated with specialist partners, and in the Smoky Mountains our local team handles winter prep for cabins.

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Better Reviews

Guests remember how a problem was handled. Same-day response turns a complaint into a five-star comment about the team.

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Full Transparency

Every work order, part and vendor invoice shows on your itemized statement, so you always know what was done and what it cost.

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Protect the Asset

A water leak, a struggling A/C or a neglected pool gets expensive fast. Catching it in days keeps the home's value and your calendar intact.

"Edge Property Management has truly set the gold standard for property management services. Their team is professional, responsive, and highly knowledgeable, making communication effortless and efficient. Property owners can trust that their investments are in capable hands."

—Phillip Neumann
"Incredible experience from start to finish. Edge Property Management took over the entire hosting process and made it seamless. My property is consistently booked, guests are happy, and I don’t have to worry about a thing."

—Lindy Christy
"I’ve had a fantastic time having my home managed by Edge Property Management. From the get go, the team’s attention to detail was impressive and incredibly responsive. They made the entire process seamless and stress free."

—Olha Sokolyk
"So glad I partnered with Edge Property Management. They made everything easy, from listing setup to guest communication and maintenance. I finally feel like I’m getting the most out of my short term rental without the hassle."

—Virgil Lynch

Frequently Asked Questions

The maintenance service is included in both the On-Site Only and Full Service plans. Parts and specialist vendor work are passed through at cost on your monthly statement.
No. There is no call-out charge for a visit and no percentage added to parts or vendor invoices. You pay what the repair actually cost.
Same day for issues reported by guests or cleaners, with 24-hour coverage for anything urgent such as air conditioning, plumbing or lockouts.
Edge's in-house maintenance team handles day-to-day repairs. Specialized trades such as HVAC, plumbing, electrical, pool and appliance repair go to preferred vendors we have vetted and worked with for years.
Yes. Pool and hot tub service is coordinated with specialist partners, and our team checks pool decks and equipment as part of turnover inspections.
Guests can reach a real person around the clock. Urgent issues are worked immediately, and anything that can safely wait is scheduled for the next morning rather than left in a queue.
Yes. Every work order, part and vendor invoice is itemized on your monthly statement, and your local manager keeps you informed on anything significant.
Kissimmee, Davenport, Sarasota, Bradenton, Tampa, Clearwater and St. Petersburg in Florida, and Gatlinburg and the Smoky Mountains in Tennessee.

See what your property could earn

Request a free revenue analysis and get a personalized estimate for your home, with maintenance and inspections already built into the plan. Our team typically responds within 48 hours. Prefer to talk now? Call (689) 303-9882.

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